Frequently Asked Questions
Everything you need to know about our home fragrance collections.
What are your candles and diffusers made of?
We use a premium blend of natural soy wax and lead-free cotton wicks for our candles, while our diffusers utilize high-quality essential oils and synthetic-free fragrance bases for a clean, long-lasting scent.
How long does shipping take for home decor items?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.
What is your return policy for opened fragrances?
To ensure quality and hygiene, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer international shipping?
Currently, Aromatique ships to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey directly from our carrier's website.
Are Aromatique products safe to use around pets?
While our products are made from high-quality ingredients, we recommend using them in well-ventilated areas and keeping them out of reach of pets, as some essential oils can be sensitive to certain animals.